
Help
We will add to this as the site grows. You may also find answers in the forum (our community members are very helpful).
I cannot login or I forgot my password
We suggest getting a new password via: Get New Password A new password will be generated that you can use to login. Once you are logged in, you may then change the password via the 'settings' page.
I did not get my activation email. Now what?
Check your junk or bulk folder. If it is there, add support@mycatspace.com to your address book to ensure that future email are correctly delivered to your inbox. If you can not locate the activation email, you can have it resend
What are meows?
Its what cats do ;) Meows are like comments. You can post a meow on other members profiles or their blogs.
Is the site really FREE?
YES! The site is totally free to use. Put up profiles, contacting members etc are all at no cost. The site is supported by our sponsors and advertisers.
I am having problems with photo upload!
A few things to try:
- Make sure the photo is not too large. We recommend a file size of 1MB or less. Try this online Resize tool.
- Ensure it is of the correct file type: jpg, bmp, png or gif
How do I add a cat pal?
Login to your account. Find a kitty member's profile. At the top of the member's profile, click on the link 'Send Cat Pal Request'.
What about dogs? They want a My Space too.
How do I add music or glitter graphics?
How do I close my account?
No!! Don't go!. Login to your account. Click on the 'settings' smiley icon (located at the top right). Scroll down and click on the [close account] link.